The UK Support Department consists of 16 full time members of staff who can offer support, training and site visits to ensure you get the maximum from your investment in Delcam and its range of products.
The Helpdesk team consists of 8 engineers who specialise in the full range of Delcam Software and the integration of all the other associated products that provide the full turnkey solution offered by Delcam.
The engineers who offer frontline support will try to answer your problem immediately giving you the quickest response time possible with all calls routed to the engineers directly.
The team also has access to the latest Web based technology to assist with remote diagnosis of your query.
Log into Delcam Customer Portal to request a support ticket. The helpdesk team will interact with you via the portal.
The helpdesk is available from 8:00am to 5:00pm Monday to Friday.
Telephone No: 0121 683 1010
The Installations team offers a wide range of experience whether it be a site who has just recently invested in CAD/CAM or the more established sites whose requirements need to be supported with the latest available technology. The team offers a wide range of knowledge in Microsoft Windows range of solutions and the ability to integrate all various types of platforms, this being an important issue in today's typical CAD/CAM office which may use software offered by vendors other than Delcam. The team can offer assistance with network management and connectivity to a wide range of machine tools and DNC systems.